![]() But this has to be resolved by Adobe Customer Care. Use 'Copy to Clipboard' and paste the copied text in a text editor, and then search for the word Serial Number. if you purchased from or registered with adobe (automatically done with cs6):, a. If you have the application installed, the easiest way to locate your serial number is to go to Help > System Info. That might be the issue or perhaps some system glitch. but make sure youre using the correct number: you have 3 ways to recover a serial number that you once had: 1. For more information on locating serial numbers, or on registering a serial number, see Find your serial number. On the Manage Accounts page that appears, all your registered products and their serial numbers are listed in the Plans & Products section. When such serial number use is discovered, Adobe may deactivate any users using such products activated with same. Follow the steps below to install Adobe Photoshop CS6 for the Windows side. To find your serial number, sign in to your Adobe account. In some cases, vendors who are not Adobe Authorized Resellers have been known to illegally sell pirated or “unbundled” serial numbers from bulk, volume licenses designed for use within a corporation. You didn't indicate where and how you initially licensed the InDesign CS6 software from (Adobe directly via Adobe's website, a third party, eBay, what?) That having been said, there have been term licenses sold, often in corporate and academic environments (and often with the recipients not told about those limits by the organizations that obtained those licenses from Adobe). ![]() There is no time limit on support for serial number / activation issues on perpetual software licenses. InDesign CS6 is not officially supported by Adobe running under El Capitan or Sierra. That might be the issue or perhaps some system glitch. They should be able to clear up what the issue is. When such serial number use is discovered, Adobe may deactivate any users using such products activated with same. If the representative still won't assist, ask to immediately speak with a supervisor or manager. Please call back indicating that this is a serial number / activation issue. Whoever you spoke to at Adobe Customer Care improperly sent you to these forums. ![]() ![]() Issues of product activation, registration, serial numbers, etc. If you have received a message similar to the ones displayed below when trying to install your product, stating the serial number you are using is invalid, or has been revoked, it is because the serial number you are attempting to use has been blocked by Adobe. ![]()
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